INFINOX FAQ - We’re here to help

What I like the most is that Infinox...

What I like the most is that Infinox has one of the best customer support to be honest, they reply too fast and they contacted me in person on whatsapp as well. I like it. Also, the IX social is something worthy and I am still new here (one month) but in general, it is a good experience until now and I wish the best for infinox team.

Ahmed Abouzid
Jul 11, 2022

Great trade conditions.

Great trade conditions.. the spread didn't widen beyond normal during high impact news... Live support is great.. I'll keep trading here and tel friends about it.. No surprises ..no suspicious activities no manipulation.. Infinox is great.. Am only giving 4 stars because I needed to send email to support to withdraw which am not cool with. I should be able to do it from my dashboard..

ubokobong umo
Nov 10, 2022

The best you can find!

I have been with Infinox for a few years now and have never had any problem. Their response to my queries are amazing and their light speed withdrawal process is second to none. My account manager Moe will go to any extra mile to sort anything I need and/or respond any of my questions. You can be sure to be safe with these guys. I do recommend them 1000%.

Clayton Diniz
Sep 20, 2021

The education center is awesome

The education center is awesome. I had zero knowledge when I started trading with Infinox, but they really helped me find my way in this world. Amazing, 10x

Abdul-Ghaffar Safar
Apr 22, 2022

above the industry average

Kudos to Infinox broker for metatrader platforms, for MT5 particularly. My trading requires a depth of market feature to monitor the best prices available at the moment. The fact that you can change the leverage is great. 1:1000 is a bit much for me at the moment. I quickly and easily changed to 1:200 and feel much more comfortable

Najid Naif Sarraf
Sep 15, 2022

Best Infinox customer service I have experencied so far_from Lindelani.

It is great chatting with Lindelani_an Infinox customer service agent. Kudos to her, Lindelani, for her ability to help solve a problem I have struggled with as regards my account.

Samuel Chukwu
Nov 9, 2022

I'm new here

I'm new here, but I like what I have here. The broker turned out to be a very good partner for me. I appreciate its trading conditions and the trading process doesn't give grounds to suspect anything bad.

Nawwaf Shams
Oct 20, 2022

Good products

I'm well aware of the fact that good products are costlier than others in the same category. However, I think they can drop their rates a bit without badly harming their profits. After all, if they do so, they'll attract even more customers - and that has the potential to expand their profits as a company even more. A win-win situation, don't you think?

Margaret S.
Aug 22, 2022

They have so many cool and distinct features

Since every CFD firm is different in the things to its clients, I think every brand should offer its unique WebTrader. Infinox doesn't have one, and that's quite a shame. They have so many cool and distinct features that deserve a platform for themselves.

Brent B.
May 23, 2022

I feel much more confident.

I came to INFINOX without knowledge, but now, after a year of trading CFDs, I feel much more confident. INFINOX sure made a great difference.

Jannie F.
Mar 18, 2022

I gave them 4 stars

It's well-known that Infinox has lots of clients, but still, I expect them to answer me a bit more quickly. This happens mainly on rush hours, but everybody knows there are rush hours. I hope they would hire some more representatives. After all, the answering speed issue is the only reason I gave them 4 stars and not 5...

Terry B.
Jul 20, 2022

There are such nice and professional

In some hours of the day, it seems Infinox doesn't have sufficient call representatives available. I hate to complain about the service center because there are such nice and professional people there. But I think this should be said.

Harry A.
May 25, 2022

I have no complains

Joining Infinox, I knew I'm in good and professional hands. That's why I have no complaints about their heavy-duty security protocols, yet I do have to admit that the application process is kinda complicated and was longer than expected

Keri E.
Jun 14, 2022

Good MT5 Support and other features

I am able to freely use MT5 to trade equities on this platform. It is good that they provide this. I also use their research section and intel feature. I am kind of liking this place a lot.

Salamah M.
Nov 18, 2022

comparatively interesting conditions

opened an acc within several minutes and started to explore the conditions. yeah, guys, I firstly open acc and then research, I ain't know why actually, I am kinda weird :D so, I can assure you that the conditions here are acceptable. not perfect, but at the same time there is nothing bad in them.

Unais H.
Oct 23, 2022

Fast service

Check out Infinox's IX Intel. They have done stunning work in helping traders understand the markets, and that shouldn't be taken for granted...

Abdur R.
Apr 11, 2022

fantastic service

When I joined Infinox, I already had a few years of experience in the CFD world. I thought they wouldn't have anything new to teach me, but I was so wrong. Their education center is fantastic. I found that there's always something new to learn.

Alexander K.
Jul 24, 2022

I really like that i was able to register on the platform quickly and start trading within a few minutes. I get my withdrawals at the right time. thank you

William Thomas

IX social is one of my favorite features when using INFINOX. I mean, they have many useful tools, but this one is really out of the ordinary. It allows me to earn when others earn using my methods. Fantastic!

Jack Bailey

I think it is really smart how they have structured the leverage situation. It can be very useful that the leverage on forex pairs goes up to a thousand times. Because they hardly move sometimes. Even though they are traded around the clock five days a week, it is hard to move them intraday because they are very liquid. Stocks are not the same, they are volatile, so less leverage. Smart move.

Hazim Hashim Srour

I started working with Infinox a few months ago, from the beginning | have noticed they operate on another level, accuracy, everything's is on time and by the book, for they were able to deliver new value to the experience of day trading

Betty Wingler

All the necessary conditions that I needed for my trading style this company offering. Namely tight spreads are due to the direct execution; vast list of assets; and is high enough leveraging.

Ayoob Naim

The trading program they provide is one of the best, never get stuck, quick and strong

Kenneth Monteiro

A reliable broker with a nice amount of assets, handy trading platforms, variety of payment methods and regulation.

Muhanned